Frequently Asked Questions
At One Two Tree, our business and reputation have been built by exceeding customer expectations.
By having an experienced reliable team that uses the finest products and industry knowledge, we provide the fast, professional service that you can depend on.
Our FAQ page is designed to answer the many questions our clients have about our services, which are all available at a price you can afford
Choose a category you would like to learn more about
Tree Service Q & A’s
Why is it better to use One Two Tree than a lawn man for my trees?
Because we have state of the art equipment, provide proper pruning practices for the health and well being of your trees. We are also licensed and fully insured with Liability and Workers Compensation.
How often do I need to prune my trees?
South Florida is a unique environment, here in “zone 10”, plants and trees grow faster all year long, so don’t let your trees go more than 2 years, palms at least once a year.
What is an Arborist?
Is someone specially trained and educated in care and needs of trees and palms in the urban forest.
What’s the proper way to trim palms?
Remove seeds (particularly coconuts) and trim palm fronds to 3 & 9 o”clock position.
Can this tree that has been improperly pruned (hatracked) be saved?
Yes. Although the tree will never be a “natural” specimen, we will repair and adjust your tree so it will be structurally safe and will begin our program of crown restoration.
How can I prepare my trees for Hurricane Season?
We trim, lift, deadwood & thin trees decreasing wind resistance so they don’t act like sails in the wind.
How long will crown restoration take for a hatracked tree?
To restore your tree’s crown (canopy) to what it was and what it could have been, depending on the severity of the damage, it can take from 1 to 5 years to re-build.
What’s the difference between trimming and pruning a tree?
The terms are used interchangeably, however, the literal definitions include interesting distinctions. To “trim” means to cut down to a desired shape or size. To “prune” means to remove something on a plant or tree that is unnecessary. In our area trimming seems to be what is commonly done by many untrained and unprofessional tree “trimmers”. They just cut branches wherever they think would be appropriate, without regard for the structure or health of a tree. Just trim to make it look good. That method can have harmful, long-lasting effects. Pruning is done by a professionally trained arborist or those who have been trained by, or are under the direction of an arborist. Understanding different growth habits and responses to pruning are taken into consideration when deciding where to cut and how to cut.
Why do I need to trim/prune my trees?
Most trees in urban environments, in South Florida, can benefit from pruning to improve their structure (strength and integrity to reduce damage from hi wind events), their health, their proximity to structures (houses, roofs, screen enclosures, utility lines, other trees close-by, Etc.) and to improve their appearance. One of the more common tree problems in our environment is fungal issues. Some fungal issues are fatal to trees and palms, for which there is no treatment. Many trees produce dead wood. Trees can have branches “dry-up”, decay and die, which become extremely susceptible to fungal issues. Preventative maintenance pruning to remove dry, decayed, damaged and dead wood will improve the health, structure and appearance of trees.
Is there anything I can do to slow or prevent the growth of my trees or prevent the fruiting of my trees?
Frequency depends on the species of tree, geographic location, health of the tree, proximity to structures, roadways, other trees, environmental conditions, Etc. In our local area, hardwood trees such as oaks, mahoganies, tamarinds, black olives and others seem to do best when they receive some degree of pruning on an average 2-year interval. Many other popular trees, i.e., fruit trees (mangos, avocados, lychees, carambolas) and ornamental trees such as royal poincianas, cassias, tulips and others can require annual pruning.
What’s the best time of year to prune my trees?
This is a question that not all tree care professionals agree on, however, excluding fruit trees for the moment, in out location and climate, the vast majority of trees can be pruned at any time of the year without concern for affecting the health of the tree. Many people seem to prefer pruning just prior to Hurricane season for obvious reasons. The down side of pruning during late Spring, into early Summer is, it’s the heaviest growing season for almost all trees, therefore, the “hair-cut” doesn’t last as long as if they were pruned during late Fall or Winter. Pruning that time of year maximizes the effectiveness of the pruning for a longer period of time. With regard to fruit trees and pruning effecting the fruit production, the general rule is, try to prune from approximately 30-days post fruiting, until about 30-days before flowering.
How much does it cost to prune a tree?
There are so many factors to consider. The size of the tree. The location of the tree (can a truck or lift devise get close or will it require climbing), the volume of debris that will be removed and so on. What should be important when comparing cost is, are you comparing the cost of what a certified arborist says is needed against a brand-x “tree trimmer” that rang my doorbell and said he was in the neighborhood? Certainly, not a fair comparison. It is costly to operate a truly professional tree crew in 2016. Proper insurance, training, quality equipment and its maintenance are all factored into a price of pruning a tree. One consideration on larger scale pruning jobs is, many companies try and compete by offering a “day-rate”. Perhaps one company quotes $1500.00 per-day, and another is $1800.00 per-day. The inclination may be to hire the $1500.00 per-ay because they appear less expensive. What if the $1800.00 per-day can complete the job in one day, however, the $1500.00 per-day company requires a day-and-a-half. Obviously, the company that quoted the higher per-day rate is less expensive. Be sure to get a commitment for a total cost and be careful to compare “apples to apples” with regard to the work scope, what’s to be done with the debris, the experience and safety record of the crew, etc.
Lawn Care Q & A’s
How often do I have to water my lawn?
We recommend the rule of thumb method for St. Augustinegrass, which is 1 inch per week, while checking your irrigation system on a quarterly basis.
How often should I mow my lawn?
The most common South Florida residential lawn is comprised of St. Augustinegrass, which has different specifications depending on the season. During growing season (March- November) the grass should be sheared to at least 3.5 inches once a week. During the cooler temperatures (between December- February), the grass should be sheared to 3 inches every two weeks.
Is this treatment safe for our pets?
Yes most of our products have a caution label that states that the product is pet safe, however we recommend that you wait until the product is dry.
How long do we have to wait after we’ve had products applied to our lawns?
Most labels on products require the surface to be dry after application, but we personally recommend that you wait 1.5- 2 hours before you step on to the grass.
Why do I have fungus on my lawn?
Fungus spores are spread through pollen, birds and potentially any machinery used by lawn cutting companies. Understand that fungus spores are always potentially present in the soil.
What is the most important factor in having healthy, attractive turf?
Proper mowing. St. Augustine should be maintained at a height of 3 to 4 inches. Ideally, never cut more that one third of the blade at any one time. The longer blade gives your lawn a greener look and a stronger root system.
How often does my landscape, palms, and ornamentals need to be fertilized?
Due to our shallow, sandy soils and heavy rainfall/irrigation, 3 to 4 applications should be made.
What is the black growth covering the leaves of many of my ornamentals?
Sooty Mold. This superficial fungal disease is more of a nuisance than a life death problem. When present, this is a symptom of a more serious problem, scales, aphids, etc.
Pest Control Q & A’s
Why am I seeing more activity after you came out and did a treatment?
Application takes place in nesting areas, which may encourage pests to leave and die in open areas. And also, we apply baits to lure out any pests we have targeted.
Do I have to remove everything out of my cabinets?
No you don’t, if you’re doing a baiting program. The baiting program consists of applying a gel bait product in all the cracks/crevices of your cabinets. Areas where kids or pets cannot reach.
Do you guys spray my baseboards?
We try to not to apply products in open areas where contact to pets or homeowners, and especially where the product is exposed to open air environments. This is why most of our treatments are used in cracks and crevices out of each, and in enclosed spaces.
Do I have to do a monthly service?
Monthly services are recommended when insect pressure and infestation are at their highest. Or are implemented based on customer expectations of control.
If I get a flea service outside, do I have to do have the inside of my house treated?
If you want a maintenance service without a flea and tick infestation, you can do the exterior service only. If you have an infestation or fleas and ticks, both have to be done (interior and exterior treatment) for maximum effect.